Non-Emergency Medical Transportation in Gainesville, FL
A driver by your side, start to finish
Get to dialysis, doctor visits and surgery with a driver who walks you in, helps with forms and waits to take you home.
Book Your Medical Ride Today
Call Ellis Shuttle Services LLC at (352) 225-1740 or send the form to book non-emergency medical transportation in Gainesville.
A Driver Who Stays With You
Ellis Shuttle Services LLC provides non-emergency medical transportation in Gainesville for people who can't walk long distances, people who are blind, and anyone other services have left behind. Since 2017, Ellis drivers have walked clients into appointments, helped with paperwork and waited until the visit was done, sometimes three or four hours through a surgery.
Typical trips include dialysis, regular doctor visits and surgery or post-surgery rides. Ellis plans each trip around the person riding: a wheelchair-accessible shuttle bus with a hydraulic lift for wheelchair users, or a sedan for clients who can walk and travel alone. If you need a wheelchair or oxygen for the trip, Ellis can provide it.
- Materials and brands: Wheelchair-accessible shuttle bus with hydraulic lift (seats 9-10); sedans for clients traveling alone
Why Gainesville riders choose Ellis Shuttle Services LLC
- Since 2017 9 years serving Gainesville
- Driver Stays With You Your driver walks you inside, helps with paperwork and waits until you’re ready to go home.
- Serving All of Florida Ellis is based in Gainesville and covers Alachua County, with rides anywhere in Florida.
Your driver comes inside, helps with paperwork and stays as long as your appointment takes.
Why the Right Ride Matters
Ellis Shuttle Services started in Gainesville in 2017 because the rides available weren't working. Henry Ellis's wife, an educator, needed dialysis three times a week, and the transport she could get was late or showed up in the wrong vehicle. Henry bought a wheelchair-accessible shuttle bus and drove her himself.
The no leave-behind approach comes from those trips. Every person matters, so an Ellis driver arrives in the vehicle the rider needs and stays with them through the visit.
Common problems we fix
- Rides that drop you off and leave you alone
- Can't walk far from the curb to the clinic
- No ride to dialysis several times a week
- Wheelchair users stuck with the wrong vehicle
- Forms and check-in that are hard to handle alone
- No one to wait through surgery and drive you home
What to Expect on Your Ride
Each Ellis trip is planned around the person riding, from the vehicle that shows up to how long the driver stays with you.
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Share What You Need
Tell Ellis where you're going and what help you need: a wheelchair, oxygen, a steady arm for walking, or a sedan for a solo trip. Ellis tailors the ride to you before the driver heads out.
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The Right Vehicle Arrives
Wheelchair users ride in the shuttle bus, which has a hydraulic lift, so you roll on in your own chair. Clients who can walk and are traveling alone ride in a sedan.
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Your Driver Goes Inside
Your driver walks you into the office, helps with check-in and paperwork, and stays close. If you're blind or can't walk far, you have someone beside you the whole way in.
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Waiting, Then Home
The driver waits as long as the visit takes, sometimes three or four hours through a surgery. When you're ready, your driver helps you back to the vehicle and takes you home to rest.
Non-Emergency Medical Transportation across Florida (statewide)
Ellis drives clients from Gainesville across Alachua County and on longer medical trips throughout Florida.
Questions About Medical Rides
Straight answers to what riders and families ask before booking a medical ride with Ellis.
Will the driver come inside my doctor's appointment with me?
Yes. Ellis drivers walk clients into appointments, help with paperwork and stay as long as it takes. That has been the approach since 2017, so no one gets dropped at the curb and left to find their way. Let Ellis know how much help you'd like at check-in when you book.
Can you take me to dialysis three times a week?
Yes, recurring dialysis rides are the reason Ellis exists. The company started in 2017 when the founder's wife needed dialysis three times a week and couldn't count on the rides she had. Share your treatment days and times through the contact page or call (352) 225-1740 to talk through a regular schedule.
Do you provide a wheelchair or oxygen if I don't have one?
Yes, Ellis can provide a wheelchair or oxygen for your trip. Each ride is tailored to the person, so mention what you need when you book. That way your driver arrives ready, and you aren't scrambling to borrow equipment the morning of your appointment.
Is your shuttle wheelchair accessible with a lift?
Yes. Ellis runs a wheelchair-accessible shuttle bus with a hydraulic lift that seats nine or ten. You stay in your chair while the lift raises you into the bus. Clients who walk and ride alone can go in a sedan, and the same bus handles airport and group transportation.
Can a driver wait with me during surgery and take me home after?
Yes, Ellis drivers stay through the procedure, sometimes three or four hours, and drive you home afterward. Many surgery centers ask that a responsible adult take you home, and your driver fills that role. If you're leaving the emergency room instead, see hospital ER discharge transportation.
What should I ask before booking a medical ride?
Ask whether the driver stays with you or drops you off, what vehicle will show up, and who helps if you need a wheelchair or oxygen. Ellis drivers wait and escort you inside, and the lift bus or a sedan is matched to your needs. Ellis serves Alachua County and trips across Florida.
Schedule Your Next Ride
Call Ellis Shuttle Services LLC at (352) 225-1740 to schedule a ride, and your driver stays with you from pickup to home.